ACCESSIBILITY ASSISTANCE:
If you have difficulty using or accessing any element of this website or on any Cornerstone Bank mobile app or tool, please feel free to call us at 888-297-2100 or email us at csr@cornerstone.bankย  and we will work with you to provide the information, item, or transaction you seek through a communication method or that is accessible for you (for example, through telephone support).

GOAL OF ACCESSIBILITY FOR ALL:
Cornerstone Bank desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and conduct business through our website and other technology platforms. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of Cornerstone Bankโ€™s technology a successful and enjoyable experience.

ACTIONS:
We are actively taking steps and devoting resources to further enhance the accessibility of our website and other technology. We have engaged outside vendors to test and improve the quality and accessibility of our technology. We continue to look for ways to improve the user experience. Our efforts are ongoing, and our specific activities completed or in-progress include:

  1. Accessibility Coordinator: Designation of an employee Accessibility Coordinator, to promote accessibility initiatives within Cornerstone Bank.
  2. WCAG: The Web Content Accessibility Guidelines (WCAG) 2.0 Level AA are considered by many to set an appropriate standard for website accessibility. Although we are not limited by or bound to any specific, single, standard, we test our website and make improvements as measured against the WCAG 2.0 Level AA standards.
  3. Job Duties: We engage consultants and vendors who assist our own staff for the assigned purpose of promoting the accessibility of our website and other technologies.
  4. Text Equivalents / AltText: Use of alternative text (alt text) and captions in relation to images, videos and multi-media content.
  5. Site Structure: Use of headings, lists, paragraphs and other formatting features so that guests can more easily use the site with assistive technology.
  6. Keyboard Access: Use functionality that operates through a keyboard interface, without requiring specific timings for individual keystrokes.
  7. Consistent Structure: We aim to create pages, sites and apps with a consistent structure, to ease navigation.
  8. Contrast: When choosing colors and site design, we consider the issue of contrast, to promote the accessibility of images and text.

ONGOING EFFORT:
Although we are proud of the efforts that we have completed and are in-progress, we at Cornerstone Bank view accessibility as an ongoing effort.

FEEDBACK:
Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website or our other technology.