Yes. Using Mobile Deposit via our mobile banking app offers the same security features and protection as our online banking service, including security login, as well as a timeout feature when your mobile device is not in use. We use advanced encryption and security technology:
- When you log in with your smartphone, we confirm your credentials and device.
- Online banking credentials are not stored on your mobile device.
- Check images are not stored on your mobile device.
- We require frequent password changes.
- You can view accounts by nicknames you define, not by account numbers.
- 128-bit encryption masks your sensitive information.
In addition, please follow these best practices to secure your mobile device:
- Keep passwords, usernames and authentication information confidential and do not share them with others.
- Always remember to log off properly when you have completed your mobile banking session.
- Do not leave your mobile phone unattended.
- In the event that your mobile device is lost or stolen, your mobile banking service can be disabled by calling 888-297-2100.
- Lost or stolen phones should be reported to the carrier promptly.
- Password-protect your device.
- Always lock your device when itโs not in use.
- Set your device to automatically lock after being idle for a set amount of time.
- Set your device to use a longer and stronger password than the default 4-digit unlock code if this option is available on your phone.
- Never send personal information (account numbers, passwords, social security number, etc.) using text messaging. If a message is intercepted or your phone is stolen, it could be used in ID theft.
- To ensure the safety of your personal and account information, only download mobile apps from reputable sources (i.e. Google Play or Apple App Store).