Deposits can be made quickly and securely. Follow these simple steps:
- Endorse the back of your check, and include the words “Cornerstone Mobile Deposit.”
- Login to mobile banking.
- Select the deposit tab and new deposit.
- Select the account to deposit funds and enter the deposit amount of the check.
- Take a photo of the front and back of the check. Take the photo against a background that gives a strong contrast, remove any objects that show up in the picture, ensure the entire check is visible, in focus and well lit (see below for additional guidelines for taking photos).
- Confirm the deposit amount.
- Result screen will indicate either Deposit Pending or Deposit Failed. If the deposit failed, you will receive an error message with the reason the deposit failed. Depending on the reason the deposit failed, you may be given an option to retake the image (see below for Guidelines for Resolving Error Message or Exception Message).
- View Deposit History to check the status of your deposit. Statuses include pending, failed and accepted.
- Retain the original Paper Item in a secure location for fourteen (14) calendar days after the deposit is credited to your account. After you have verified this, you are required to shred the check.