The following exception messages provide certain conditions that may result in an error message and how to resolve the exception.

Condition

  • The user selects Continue when an amount has not been entered
  • The user selects Continue when an invalid amount has been entered
  • The deposit amount exceeds the user‘s daily threshold amount for deposits
  • The deposit amount exceeds the user’s threshold amount for a single item
  • The image upload for either the front or back image fails

Error Message

Please enter the check amount.
Enter only numbers (dollars and cents) for the deposit amount.
You have exceeded the maximum cumulative deposit amount allowed in a day. Please contact the bank at 888-297-2100.

You have exceeded the maximum amount allowed for a single deposit. Please contact the bank at 888-297-2100.

Your image upload has failed. Please retake the photo or try again later.

Support Solution

User
User
User/Bank
User/Bank
User